IIBF’s Small Finance Banks – Designed keeping in view the students who could be prospective employees of Small Finance Banks (SFBs) and the existing staff of SFBs

Small Finance Banks has been designed keeping in view the target students who could be prospective employees of Small Finance Banks (SFBs) and the existing staff of SFBs. This book has been developed and vetted with the help of Subject Matter Experts from the field. This book is divided into four modules:

• Indian Financial System & Regulatory Guidelines
• Operational Aspects of Banking
• Credit & Foreign Exchange Management
• Marketing, Technology and Customer Service including Soft Skills

This book also features summaries, keywords, test & answers at the end of each chapter.

The Present Publication is the 2018 Edition, published exclusively by Taxmann for the Indian Institute of Banking and Finance. The contents of the book are as follows:

• Module A – Indian Financial System & Regulatory Guidelines
  o Financial System Overview
  o Banking Regulations
  o Setting Up of a Small Finance Bank
  o Financial Inclusion and Financial Literacy
  o Government-Sponsored Credit-Linked Schemes
  o Risk Management
• Module B – Operational Aspects of Banking
  o Operations of Banks
  o Maintenance of Accounts
  o Know your Customer and Anti-Money Laundering
  o Banker’s Special Relationship
  o Negotiable Instruments Act
• Module C – Credit & Foreign Exchange Management
  o Principles of Lending, Working Capital Assessment and Credit Monitoring
  o Documentation
  o Different Modes of Charges
  o Priority Sector Advances
  o Non-Performing Assets
  o Agricultural Advances
  o Recovery of Loans
  o Lending to Micro, Small and Medium Enterprises
  o Foreign Exchange
• Module D – Marketing, Technology and Customer Service including Soft Skills
  o Marketing – An Introduction
  o Consumer Behaviour
  o Pricing & Distribution
  o Para Banking Activities
  o Data Communication
  o Customer Service
  o Payment Systems and Electronic Banking
  o Soft Skills and Leadership Skills
  o Consumer Protection